As agent for our builder we have been working with Diane for over 10 months. From the first day we met she has been professional, friendly, and expert in guiding us through the entire building process. Very important to us is the way she communicates by immediately responding to any questions, concerns, or ideas in an extremely personable, knowledgeable,and helpful way. We would certainly give Diane ten stars if possible.Linda and John A, Clifton Park, NY